Increased cross border terrorism and growing instances of data breach and work force issues in the travel and hospitality industry has fuelled the demand for security technologies which are irrevocable, reliable and accessible for personal authentication and identification and property management. Increasing adoption of face recognition technologies to increase personalized service and thus enhance customer experience and security have rapidly made inroads in the hospitality industry. Fingerprinting, iris scans, and palm vein geometry are the unique authentication methodologies adopted as measures to ensure security, data confidentiality and industry regulatory compliance in the information-intensive travel industry. This ensures superior customer service by improving speed and operational efficiency.
- Identity management
- Biometric travel documents (i.e., biometric passports)
- Trusted traveller programs
- Access Management
- Boarding gate control, staff identification and baggage handling
- Immigration/Visitor management
- Speed and operational synergy
- Personalized service
- Time and attendance management
- Payment / retail systems
- Improved profitability
- Enhance customer service