Manage Notifications

The notification module within the Unifyia platform facilitates communication between the system and its users using email and SMS channels. It enables system-wide notifications to keep the platform users, categorized under different groups, informed and engaged with timely updates and alerts. Its design facilitates the customization of notifications to be triggered according to specific events or conditions such as new user enrollment, activation of identity devices, expiry of certificates, etc. for users belonging to a particular group.

The notification module includes a few pre-defined SMS and email notifications for each selected group that can be customized as required by the organization.

Currently, the platform supports notifications for a user group only. It does not support creating new notifications. However, you may contact Unifyia if you have specific requirements.

Predefined Notifications

The following is the list of the pre-defined notification templates for sending emails and SMS messages:

Predefined User Notifications

Templates for User Group Description

Welcome Email

Notifies the user of successful registration on the Unifyia platform.

Enrollment Invitation

Notifies the user to contact authorities to complete enrollment.

Enrollment Application Submitted

Informs the user that the enrollment application was submitted and sent for review/approval.

Enrollment Approval

Informs the user about enrollment approval.

Enrollment Rejection

Informs the user about enrollment rejection.

Activation PIN

Informs the user to activate the issued credential.

Identity Device Activation Successful

Notifies the user that their identity device is now activated.

PIN Change Confirmation

Inform the user that the PIN for a specific identity device has changed.

Unifyia ID Wallet Registration Invite

Notifies a user to register the Unifyia ID Wallet app.

Identity Credential Expiration Warning

Warns the user that one or more credentials are expiring.

New Identity Device Added

Informs the user about a newly added identity device.

Identity Device Revoked

Informs the user about a revoked identity device

Application Added

Notifies the user that a new application or service is added.

Application Removed

Notifies the user that an application or service is removed.

Managing Notifications

The notification module allows you to manage Email and SMS notifications individually. You can perform the below actions for each pre-defined notification template for a selected group:

  • Enable/Disable Email Notification
  • Enable/Disable SMS Notification
  • Edit Notification
  • Reset Notification
  1. Log in to the platform.
  2. Navigate to Configurations > Notification.
  3. Select a group from the Notification Groups drop-down list.
  4. Select a notification.
  5. Enable/Disable an SMS Notification: Slide the toggle bar to the right to enable and to the left to disable a selected SMS notification.
  6. Enable/Disable an Email Notification: Slide the toggle bar to the right to enable and to the left to disable a selected email notification. 
  7. Edit Template: Select Edit to customize the template as per your organization’s policies. Select Update to save the template after editing it. You can modify the content within the content fields listed below:
    1. SMS Body
    2. Template Description
    3. Provider Name
    4. Subject
    5. Email Body
  8. Reset Template: Select the Reset Template icon to revert the notification to its original state.

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