My Identities

Select the option My Identities under the main menu to access the issued mobile identities.This screen provides a centralized, organized view of all the identities and credentials issued to you within the app. This screen allows you to easily monitor and manage each identity, displaying the issued credentials and their status. Tap on the View button to access details of each credential associated with your identity, including the high-assurance credentials such as Visual ID, FIDO-based authentication credential, PKI certificates, Consent credential, and the OTP credential. To learn more about these credentials, refer to the section Mobile Digital Credentials.

You can also verify the current status of each identity (active, suspended, etc.), helping you stay informed and compliant with any updates and confidently navigate your digital identities and credentials.

Get Identities

Select the option Get Identities under the main menu to request new or additional identities for yourself or other users. To initiate this process, you can either scan a QR code provided by the issuing platform or manually enter a secret key and URL associated with the identity request. By doing so, the app securely retrieves the identity details and provisions them within the system, ensuring that each identity is correctly assigned and accessible as required.

Sync Identities

Select the option Sync Identities under the main menu to synchronize or update existing identities and credentials issued by the platform by retrieving the latest information regarding the issued credentials, ensuring that any recent changes or additions are reflected in your account. The synchronization feature not only streamlines the management of the digital identities but also enhances security by ensuring that you always have access to the most current and accurate credential data.

Delete Identities

To delete issued identities, select the Delete Identities option from the main menu. Then, select the identity you wish to remove. Tap Delete and confirm your choice by selecting Yes. Once deleted, the identities cannot be used, but you can reissue them by using the Get Identities option.

Notifications

To view notifications, select the Notifications option within the apps menu. This feature lets you easily access notifications for FIDO2 credential registration and login approvals. If you have opted to postpone your FIDO2 registration, you will see an active notification in the notifications section. Tap the notification to proceed with the registration process.

When you attempt to log in to an integrated application, you will receive a notification prompting you to approve the authentication request. To view these notifications, simply select the Notifications option within the app. This action will display a list of pending approval requests, enabling you to review the details of each login attempt. You can then decide to tap Approve to authorize the login or verification process, granting access to the requested service. If you find the request suspicious or unrecognizable, you can select Deny to cancel it, enhancing your security by blocking unauthorized access. This functionality empowers you to maintain control over your authentication process, ensuring a seamless and secure login experience.experience.

Profile

To view your profile, tap on the hamburger menu and select the option Profile. It displays your profile picture along with the settings and general support options.

Settings

Tap on the option Language to choose the desired language for the mobile app. Select the language and tap on the cross icon to close the menu. The app currently supports both English and Spanish.

General

Under the general section, you can access the Privacy Policy and Terms of Service documents.