This tutorial explains how to review and approve the submitted enrollment details. Once the enrollment is completed, if a workflow is configured with the approval option, the users who are associated with that workflow are moved to pending approval list of users. The Approve/Reject Enrollment icon is enabled. To view this option, as an operator must have approver privileges assigned.

Before You Begin

Approval Process

The approval process allows you to adjudicate by verifying the submitted identity proofing documents, and reviewing the enrolled data and biometrics.

1. Search a user with name or email.
2. Select Approve/Reject Enrollment icon against the selected user. The enrollment details of the user are dispalyed.
3. The enrollment details of the user are displayed.
4. To approve a user enrollment, select Approve, select a reason for approving the user enrollment. Select Yes to complete the approval process or No to cancel and exit the process.
5. To reject the enrollment, select Reject button. Select a reason for rejecting it, and confirm by selecting Yes or select No to exit the process. Until the required information is submitted, the user record would be in Enrollment in Progress status. After the required details are submitted, the user has to undergo the approval process again to complete enrollment.

Once the enrollment details are verified and approved, the user is eligible for issuance and is listed under the ready for issuance list of users. To learn more about the issuance and management of various types of identities refer to the Credential Management System.